[{"data":1,"prerenderedAt":60},["ShallowReactive",2],{"help-sync-and-offline":3},{"id":4,"title":5,"body":6,"category":45,"description":46,"extension":47,"keywords":48,"meta":52,"navigation":53,"order":54,"path":55,"seo":56,"stem":57,"updated":58,"__hash__":59},"help\u002Fhelp\u002Fsync-and-offline.md","Sync, offline use and new phones",{"type":7,"value":8,"toc":38},"minimark",[9,14,18,22,25,29],[10,11,13],"h2",{"id":12},"offline","Offline",[15,16,17],"p",{},"The app keeps a copy of the records you are allowed to see, so you can add and read records without a connection. Changes sync when you are back online.",[10,19,21],{"id":20},"new-phone","New phone",[15,23,24],{},"Install Nuzerna, sign in with the same method and your teams and records come back. To get your plan back, choose Restore purchases.",[10,26,28],{"id":27},"not-syncing","Not syncing?",[15,30,31,32,37],{},"Check you are signed in and online, then pull down to refresh. If it persists, ",[33,34,36],"a",{"href":35},"\u002Fcontact","contact support",".",{"title":39,"searchDepth":40,"depth":40,"links":41},"",2,[42,43,44],{"id":12,"depth":40,"text":13},{"id":20,"depth":40,"text":21},{"id":27,"depth":40,"text":28},"Account","How your records sync, what works offline, and how to move to a new phone.","md",[49,12,50,51],"sync","new phone","backup",{},true,10,"\u002Fhelp\u002Fsync-and-offline",{"title":5,"description":46},"help\u002Fsync-and-offline","30 October 2026","-KRtdYw32falGhnFx498JUKqmR5iIKT8q93CaE0Aqc4",1793332354514]