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THE EVERYDAY ESSENTIALS

CaptureType it, paste an alert, or connect email BudgetsPlan an amount, choose what counts Shopping listsPlan the trip, save it as one expense Money owedWho owes you, and by when Teams and sharingFamily, shop, and group money WidgetsYour recap on the home screen Smart CaptureAI that proposes, you approve

MADE FOR YOUR LIFE

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MADE FOR YOUR LIFE

For you For families For shops and small businesses For groups

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A real question deserves a clear answer.

Tell us what happened. We ask for as little as possible, and we’ll help you find your way through.

Support request

Your email

Phone

App version optional

Shown in the app under More, then Settings.

What were you using? optional

Bank or provider optional

The name only. Never an account number.

What went wrong?

What happened?

Redacted sample alert optional

Replace names, account numbers, references, and exact amounts with X before pasting. Leave this empty if you are unsure.

Website

What helpsYour phone type and app version, which import you were using, your provider’s name, and what you expected to happen. A sample alert helps too, but only one you have redacted yourself.

Please keep these private

A dump or export of your inbox
Passwords, PINs, or one-time codes
Sign-in or mailbox access tokens
Full account or card numbers
An unredacted screenshot of your money

We will never ask for any of these, by form, email, or phone.

Support messages are kept separately from website analytics. Privacy policy.

A little clarity.
Every single day.

Product

Capture
Budgets
Shopping lists
Money owed
Teams and sharing
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Smart Capture
Pricing

For your life

For you
For families
For shops and small businesses
For groups

A little help

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Supported alerts
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Nuzerna

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Good to know about Nuzerna +

1. Alert import works only for the countries, providers, and message formats listed on the Supported alerts page. Adding a custom sender does not make its message format supported. Connected Gmail and Outlook import is rolling out in stages, so it may not be available in your app yet.
2. Pasted alerts are read on your phone. For connected Gmail or Outlook, Nuzerna’s servers fetch and read matching emails temporarily to extract payment details; the original email is not kept. The resulting records are stored and synced once you sign in.
3. Nuzerna records what you enter and what supported alerts report. An alert is not bank-verified confirmation of payment. Money received is not automatically a sale, and cash flow is not profit.
4. Nuzerna does not move money, connect to your bank, or convert between currencies. Totals are shown per currency.
5. Budgets, rules, scheduled items, and money owed to you require the team to be on Pro or Max. Inviting people requires Max. Prices are per team, in US dollars; the price in your currency is shown in the App Store or Google Play.
6. Free has no limit on how many transactions a team saves, types in, or imports.
7. Connected email checks continue while your phone is closed, using provider notifications and scheduled catch-up. Delivery is not instant or guaranteed.