Arkinsta, LLC. ("we," "us," or "our") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our productivity and project management platform, Nuzerna (the "Platform"), accessible at nuzerna.com. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.
Information We Collect
We collect the following types of information:
- Personal Information: When you sign up with Google, we collect your name, email address, and profile information provided by Google.
- Workspace Data: Information you input into the Platform, such as Spaces, Teams, Tasks, Projects, and Docs, including task descriptions, comments, and uploaded files.
- Payment Information: When you upgrade your workspace, our payment processor, Stripe, collects and processes payment details (e.g., credit card information). We do not store this payment information directly on our servers.
- Usage Data: Information about how you interact with the Platform, such as IP addresses, browser type, device information, and pages visited, to help us improve our service.
How We Use Your Information
We use your information to:
- Provide, operate, and improve the Platform's services, including authentication, workspace management, and task collaboration.
- Process payments securely through Stripe for workspace upgrades.
- Communicate with you, including sending service updates, notifications, and promotional materials related to Nuzerna that you can opt-out of.
- Analyze usage patterns to enhance platform performance, security, and user experience.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third-party providers like Google (for authentication), Stripe (for payments), and cloud hosting providers who perform services for us under strict confidentiality agreements.
- Team Members: Other users you invite to your Spaces or Teams, who may access shared data according to the permissions you set.
- Legal Compliance: Authorities if required by law, subpoena, or other legal process, or to protect our rights and the safety of our users.
Data Security
We implement industry-standard security measures, including encryption and secure authentication protocols, to protect your data. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may:
- Access, update, or correct your personal information through your Nuzerna account settings.
- Opt out of promotional emails by clicking the "unsubscribe" link in the footer of our communications.
- Contact us at [email protected] to request a data export or the deletion of your account.
Third-Party Services
Nuzerna integrates with Google for login and Stripe for payments. These services have their own privacy policies, which we encourage you to review:
Children's Privacy
The Platform is not intended for or directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our files.
Governing Law
This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, where appropriate, notifying you via email. Your continued use of Nuzerna after such changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
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